Rebecca & Chris Zuj
When we first went in to business in November 2015, we were quite overwhelmed with everything that we had to learn. Not only was it the busiest time of year for retail, we had also never sold anything online before, so didn't have a clue what we were doing, which is why we called on Pete for assistance.
Pete has been able to assist us every step of the way, right from the basics of learning how to operate the website and process of orders, to the more complex tasks such as how to market our websites online using Google campaigns and ad words, as well as integrating Australia post e-parcel which has assisted us in saving money on postage as well as making postage more secure. Pete's mentoring and coaching sessions are extremely valuable and informative as there is always something new to learn, and no question is ever too stupid.
Nothing is ever a problem, and it's such a great feeling to know that if we have any questions about the websites, or if something isn't working the way that it should be, Pete is only a phone call away and is always willing to help! Thanks to Pete's coaching and mentoring sessions, we now have a much clearer understanding of how to reach out to online customers, and how to market our websites online through Google, which has resulted in us witnessing an increase in sales online and customer satisfaction.
If you are thinking of starting an online retail store, or need assistance with an existing one, we highly recommend getting in contact with Pete. His knowledge, skills and experience are invaluable, and he will be a proven asset to your online retail business